Air France Lost and Found

Lost something in Air France? File your lost report online. click here to report online

Air France , stylized as AIRFRANCE, is the French flag carrier headquartered in Tremblay-en-France. It is a subsidiary of the Air France–KLM Group and a founding member of the SkyTeam global airline alliance. As of 2013 Air France serves 36 destinations in France and operates worldwide scheduled passenger and cargo services to 168 destinations in 78 countries and also carried 46,803,000 passengers in 2015. The airline’s global hub is at Charles de Gaulle Paris Airport with Orly Airport. Air France’s corporate headquarters, previously in Montparnasse, Paris, are located on the grounds of Charles de Gaulle Airport, north of Paris.

Air France was formed on 7 October 1933 from a merger of Air Orient, Air Union, Compagnie Générale Aéropostale, Compagnie Internationale de Navigation Aérienne, and Société Générale de Transport Aérien. During the Cold War, from 1950 until 1990, it was one of the three main Allied scheduled airlines operating in Germany at West Berlin’s Tempelhof and Tegel airports. In 1990, it acquired the operations of French domestic carrier Air Inter and international rival UTA – Union de Transports Aériens. It served as France’s primary national flag carrier for seven decades prior to its 2003 merger with KLM.

Please contact information desk for more details of lost and found items. Air France information desk is mostly located at the arrival gate of the Airport terminal.

Property Lost Country Date
Etui AirPods
Airline: Air France
France March 14, 2025 10:25 PM
2 iPad
Airline: Air France
France February 23, 2025 02:14 PM
Samsung Galaxy Tab 10 ultra
Airline: Air France
South Africa February 17, 2025 10:11 AM
IPad with black cover
Airline: Air France
France February 3, 2025 11:33 AM
Airline: Air France
United States January 30, 2025 06:58 PM
Baggage number AF267331
Airline: Air France
Chile January 23, 2025 09:18 PM
iPad Pro
Airline: Air France
Singapore January 19, 2025 02:36 PM
One package of shoes Zara and sunglasses Prada
Airline: Air France
France December 25, 2024 10:50 PM
passport
Airline: Air France
France December 25, 2024 05:59 PM
Baggage
Airline: Air France
Turkey December 24, 2024 12:35 PM

Frequently Asked Questions

All security professionals and airlines staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands

Getting lost item back from Airport and Airlines is much easier now. Directly contact the lost and found department or file an online claim

Of course! When we locate your lost item, we request you to submit relevant documents to verify your ownership becauseof many fake claims daily. Once the verification is complete, we promptly return found item to you.

In most cases, commuters do not live near the airport. When this happens, we ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.

Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regularly send you update about the search.

With an industry-leading 82% success rate, we specialized in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. We have a no question ask refund policy for any reason

Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card

Testimonials

How It Works

Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.

1

As soon as

You submit a claim

Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also your account manager.

2

We immediately

Start investigating

We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found database. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.

3

On a regular basis

We provide updates

We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.

4

Finally

We find and organize retrieval

When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.

We have associates all over the world

We work closely with thousand's of airports and airlines worldwide, using specialized knowledge to locate your belongings across all possible locations.