You can contact the lost and found office of the airport or airlines. But the best way is to fill the online lost and found form. Please find the link to report lost item on the header section.
Yes. When we find your lost item, we request you to submit related documents to check that you are the authorized owner of the found item. After proper verification we return or ship your lost article.
It happens most of the time that commuter is not living nearby the Airport. In this case we Ship found item to the customer at their current residence. Shipping cost is already included in the lost and found fee.
Airport and Airlines charges a penalty to return any properties found at their premises. Fee paid to ALF worldwide includes the official lost and found fee, shipping and our service charges.
We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card
After successful reporting details of the lost item and paying the fee. We provide an userid and Passoword to track status of your lost item.To login and check status of your lost item click here. We also provide an Unique tracking Id number given to you as a reference/identity number when you file your lost property. We use this number as a replacement for your name when showing the latest reports processing on ALF Worldwide. This number is designed to keep your personal information private, protecting your identity from the public; as well as to help identify you and your lost belongings in our database system.
We have over 85% strike rate to find any lost item at Airport or Airlines. Our state of art technology and public listing increases chances to found items.But in rare cases,if lost item was not found by us, we are liable to return 100% payment back to the user.In some cases user find their articles personally without the help of ALF Worldwide then you just need to file the return request to us, we don’t say no to any refund request,if item was not found by us. We return 100% money back to the user in 30 days
All the security professionals and Airport/Airlines staff are bound to return found items to the concerned Airport/Airlines lost and found offices. Found items at Airport or Airlines are managed by technology enabled database with all the details. So anything missed by you are in safe hands.