Auckland Airport Lost and Found

Lost something at Auckland Airport? File your lost report online. click here to report online

Auckland Airport (IATA: AKL, ICAO: NZAA) is the largest and busiest airport in New Zealand, with over 21 million passengers in the year ended March 2019.[5] The airport is located near Mangere, a residential suburb, and Airport Oaks, a service hub suburb 21 kilometres (13 mi) south of the Auckland city centre. It is both a domestic and international hub for Air New Zealand, and as the New Zealand hub of Virgin Australia and Jetstar Airways.

The airport is one of New Zealand’s most important infrastructure assets, providing thousands of jobs for the region. It handled 71 per cent of New Zealand’s international air passenger arrivals and departures in 2000.[6] It is one of only two airports in New Zealand (the other being Christchurch) capable of handling Boeing 747 and Airbus A380 aircraft.

It has a capacity of about 45 flight movements per hour,[7] using a single runway that is fully Cat IIIb capable (at a reduced rate of movements). In November 2007 work began on a new northern runway, to be built in several stages and to be used mainly by smaller aircraft, freeing up capacity on the main runway. The project was put on hold for at least 12 months in October 2009, however, and deferred for a further few years in August 2010 following consultation with airlines and a review of capacity management options. The timing of the recommencement of construction of the second runway will be demand driven relative to the capacity of the existing runway. The expected completion date for the second runway is now 2025.

Please contact lost property office on phone number (09) 256 8813. Lost property office is located at Airport Operations building which is behind the International Terminal. It is open between 9 am and 4.30 pm, 7 days a week.


Property Lost Country Date
Carhartt men’s snowboard jacket blue/black.
Airport: Auckland International - AKL
New Zealand July 18, 2021 08:49 PM
Prescription reading glasses
Airport: Auckland International - AKL
New Zealand July 3, 2021 04:25 AM
Orange glasses case with glasses
Airport: Auckland International - AKL
New Zealand June 28, 2021 05:00 AM
Orange purple Pouch with hearing aid and drivers l
Airport: Auckland International - AKL
New Zealand June 17, 2021 10:12 PM
Pink tortoise shell Oscar Wylee sunglasses in black case
Airport: Auckland International - AKL
New Zealand June 7, 2021 10:58 PM
Apple Airpod P & Wireless AirPod Charger Case Whit
Airport: Auckland International - AKL
New Zealand May 14, 2021 08:07 PM
A wallet with a cat face on it, inside it has ~$40, some coins, an old Animation College ID card that says August Maguire on it, a library card, and other various cards
Airport: Auckland International - AKL
New Zealand May 3, 2021 11:25 PM
Brown deerskin wallet
Airport: Auckland International - AKL
New Zealand April 28, 2021 09:41 PM
iPad
Airport: Auckland International - AKL
New Zealand January 15, 2021 06:25 PM
Mobile Phone - Samsung Galaxy S10 in black case
Airport: Auckland International - AKL
New Zealand March 21, 2020 11:30 PM

Frequently Asked Questions

All security professionals and airport staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands

Getting lost item back from Airport and Airlines is much easier now. Directly contact the lost and found department or file an online claim now

Of course! When we locate your lost item, we request you to submit relevant documents to verify ownership.There are many fake claims daily. Once the verification is complete, we promptly return found item to you.

In most cases, commuters do not live near the airport. When this happens, we ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.

Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regularly send you update about the search.

With an industry-leading 82% success rate, we specialized in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. We have a no question ask refund policy for any reason

Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card

Testimonials

How It Works

Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.

1

As soon as

You submit a claim

Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also your account manager.

2

We immediately

Start investigating

We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found database. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.

3

On a regular basis

We provide updates

We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.

4

Finally

We find and organize retrieval

When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.

We have associates all over the world

We work closely with thousand's of airports and airlines worldwide, using specialized knowledge to locate your belongings across all possible locations.