London Heathrow Airport Lost Property

Lost something at London Heathrow Airport? File your lost report online. click here to report online

Heathrow Airport (also known as London Heathrow) is a major international airport in London, United Kingdom. Heathrow is the second busiest airport in the world by international passenger traffic (surpassed by Dubai International Airport in 2014), as well as the busiest airport in Europe by passenger traffic, and the seventh busiest airport in the world by total passenger traffic. In 2016, it handled a record 75.7 million passengers, a 1.0% increase from 2015.

Heathrow lies 14 miles west of Central London and has two parallel east–west runways along with four operational terminals on a site that covers 12.27 square kilometres. The airport is owned and operated by Heathrow Airport Holdings, which itself is owned by FGP TopCo Limited, an international consortium led by Ferrovial that also includes Qatar Holding LLC, Caisse de dépôt et placement du Québec, GIC Private Limited, Alinda Capital Partners, China Investment Corporation and Universities Superannuation Scheme.London Heathrow is the primary hub for British Airways and the primary operating base for Virgin Atlantic.

For lost property at airport terminal please call at +44(0)844-824-3115(withhin UK) or at +44(0)20-3761-1800(International). Operating hour is 09:30 to 16:30 (UK time)


Property Lost Country Date Lost Date Posted
Bose headphones United Kingdom Mar 30,2025 April 4, 2025 11:24 AM
Cellphone (iPhone) United Kingdom Mar 29,2025 March 30, 2025 06:04 PM
Key ring, small pill box (two pills) loose change United Kingdom Mar 19,2025 March 20, 2025 10:09 AM
MacBook Pro (space bar missing) United Kingdom Jan 14,2024 February 4, 2025 11:45 PM
beige nylon backpack, documents, cellphone,money United Kingdom Feb 3,2025 February 4, 2025 01:36 PM
Black color pouch bag United Kingdom Feb 2,2025 February 3, 2025 01:59 PM
Mobile breathalyzer with black case United Kingdom Jan 28,2024 January 28, 2025 02:34 PM
White paper bag with my sunglass inside United Kingdom Jan 10,2025 January 11, 2025 04:29 PM
Apple iphone United Kingdom Jan 5,2025 January 5, 2025 03:07 PM
Carry on luggage United Kingdom Dec 14,2024 December 17, 2024 12:43 PM

Frequently Asked Questions

All security professionals and Heathrow airport staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands

Getting lost item back from Airport and Airlines is an easy task now. Directly conatct the lost and found department or file an online claim now

Of course! When we locate your lost item, we request you to submit relevant documents to verify ownership.There are many fake claims daily. Once the verification is complete, we promptly return your lost item to you.

In most cases, commuters do not live near the airport. When this happens, we securely ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.

Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regurly send you update about the search. To check your item's status, simply log in here. Additionally, you will receive a unique tracking ID, which serves as your reference number. This ID replaces your name in public status updates on our website, ensuring your privacy while helping us securely identify you and your lost belongings within our system

With an industry-leading 85% success rate, we specialize in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. If you recover your lost item independently, simply submit a refund request—we process 100% refunds, no questions asked, within 30 days.

Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card

Testimonials

How It Works

Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.

1

As soon as

You submit a claim

Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also yur account manager.

2

We immediately

Start investigating

We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found databases at Airport. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.

3

On a regular basis

We provide updates

We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.

4

Finally

We find and organize retrieval

When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.

We have associates all over the world

We work closely with thousand's of airports and airlines worldwide, using specialized knowledge to locate your belongings across all possible locations.