Official Contact Detail of Schiphol - AMS Airport Lost & Found office

Address:- Please visit lost and found office located at Kelderplein, (between Arrivals 1 and 2, once you arrive, go downstairs) - Lounge 1, after transfer desks T2 and T3, near the C-Pier. - Holland Boulevard (between E and F-Pier).

Phone Number:- contact the Lost and Found Desk on +31 20 333 0333

Email:-

Operating Hour:- Lost & found office is operating Before Security Lost & found Basement Opening hours: 8:00 - 20:00, After Security Lost & found Holland Boulevard Opening hours: 7:00 - 15:30, Lounge 1 Opening hours: 7:00 - 15:30


Lost Something at the Schiphol - AMS Airport? Click here to report online

Schiphol - AMS Airport

Lost Item Country Date
Ipad Mini space grey Netherlands Feb 4,2025
IPhone 15 pro max Netherlands Jan 8,2025
Airpods Netherlands Jan 3,2025
Laptop/Notebook Lenovo Netherlands Dec 17,2024
bags Netherlands Oct 8,2024
I phone 12 with mandalorian back cover Netherlands Oct 8,2024
Canvas Bag from The Slow Beirut Netherlands Oct 6,2024
Yellow jelly Hansen jacket mens Netherlands Oct 1,2024
Denim Women’s jacket ( brand is Lucky ) Netherlands Sept 24,2024
iPhone X Netherlands Sept 22,2024
Black Rimowa Cabin Size Luggage (Plastic material) Netherlands Sept 18,2024
Black Picture Role (ca 100 cm L; 3-4 cm ⌀) Netherlands Sept 16,2024
Netherlands Sept 7,2024
Apple iPad air Netherlands Sept 5,2024
Suitcase very colorful Netherlands Jul 19,2024
Green Water Bottle 950ml - Brasil - Kelly Rosa Netherlands Aug 9,2024
Two posters from Van Gogh museum Netherlands Aug 5,2024
iPhone 11 - Black Netherlands Aug 2,2024
a full black dc shoes white logo backpack Netherlands Jul 22,2024
I lost a golden ring with to hearts from Pandora Netherlands Jul 20,2024
Reading glasses Netherlands Jul 20,2024
Apple airpod left Netherlands Jul 17,2024
I lost my ray ban meta sunglasses Netherlands Jul 16,2024
Wallet Netherlands Jul 15,2024
Black phone Samsung Denmark Jul 5,2024
I Phone 14 black Netherlands Jun 8,2024
Balmuir paper bag with a wrapped gift inside, grey Netherlands Mar 30,2024
Small backpack blue containing 2x pairs glasses Netherlands May 6,2024
Laptop dell Netherlands May 5,2024
Panda plush kid black and white Netherlands Apr 28,2024
Black suitcase Netherlands Apr 7,2024
Blue carry on bag Netherlands Apr 28,2024
Small clutch purse Netherlands Apr 9,2024
Iphone 12 mini - when on screen GENCO blue bckgrnd United Kingdom Mar 30,2024
Black wool scarf with white stars on it Netherlands Mar 13,2022
Computer bag (small visma logo) Netherlands Feb 22,2023
Grey cabin trolley Netherlands Jan 9,2023
SAMSUNG GALAXY S22 cell phone Netherlands Jan 18,2022
Wallet with drivers license, credit cards Netherlands Jan 18,2023
Ipad Netherlands Dec 8,2023
Bose headphones Netherlands Nov 11,2023
I pad Netherlands Nov 7,2023
scarf Netherlands Oct 27,2023
Phone Netherlands Oct 27,2023
Glasses and kindle Netherlands Oct 26,2023
Apple Watch and small black carry on duffel bag Netherlands Oct 24,2023
Black Suitcase Netherlands Oct 23,2023
Resident Permit Netherlands Oct 20,2022
A paper bag with chocolates and presents Netherlands Oct 19,2023
HV985946 Netherlands Sept 19,2023

Frequently Asked Questions

All security professionals and airport staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands

Getting lost item back from Airport and Airlines is an easy task now. Directly conatct the lost and found department or file an online claim now

Of course! When we locate your lost item, we request you to submit relevant documents to verify ownership.There are many fake claims daily. Once the verification is complete, we promptly return your lost item to you.

In most cases, commuters do not live near the airport. When this happens, we securely ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.

Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regurly send you update about the search. To check your item's status, simply log in here. Additionally, you will receive a unique tracking ID, which serves as your reference number. This ID replaces your name in public status updates on our website, ensuring your privacy while helping us securely identify you and your lost belongings within our system

With an industry-leading 85% success rate, we specialize in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. If you recover your lost item independently, simply submit a refund request—we process 100% refunds, no questions asked, within 30 days.

Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card

Testimonials

How It Works

Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.

1

As soon as

You submit a claim

Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also yur account manager.

2

We immediately

Start investigating

We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found databases at Airport & Airlines. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.

3

On a regular basis

We provide updates

We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.

4

Finally

We find and organize retrieval

When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.

We have associates all over the world

We work closely with thousand's of airports and airlines worldwide, using specialized knowledge to locate your belongings across all possible locations.