Official Contact Detail of Schiphol - AMS Airport Lost & Found office
Address:- Please visit lost and found office located at Kelderplein, (between Arrivals 1 and 2, once you arrive, go downstairs) - Lounge 1, after transfer desks T2 and T3, near the C-Pier. - Holland Boulevard (between E and F-Pier).
Phone Number:- contact the Lost and Found Desk on +31 20 333 0333
Email:-
Operating Hour:- Lost & found office is operating Before Security Lost & found Basement Opening hours: 8:00 - 20:00, After Security Lost & found Holland Boulevard Opening hours: 7:00 - 15:30, Lounge 1 Opening hours: 7:00 - 15:30
Lost Item | Country | Date | |
---|---|---|---|
Ipad Mini space grey | Netherlands | Feb 4,2025 | |
IPhone 15 pro max | Netherlands | Jan 8,2025 | |
Airpods | Netherlands | Jan 3,2025 | |
Laptop/Notebook Lenovo | Netherlands | Dec 17,2024 | |
bags | Netherlands | Oct 8,2024 | |
I phone 12 with mandalorian back cover | Netherlands | Oct 8,2024 | |
Canvas Bag from The Slow Beirut | Netherlands | Oct 6,2024 | |
Yellow jelly Hansen jacket mens | Netherlands | Oct 1,2024 | |
Denim Women’s jacket ( brand is Lucky ) | Netherlands | Sept 24,2024 | |
iPhone X | Netherlands | Sept 22,2024 | |
Black Rimowa Cabin Size Luggage (Plastic material) | Netherlands | Sept 18,2024 | |
Black Picture Role (ca 100 cm L; 3-4 cm ⌀) | Netherlands | Sept 16,2024 | |
Netherlands | Sept 7,2024 | ||
Apple iPad air | Netherlands | Sept 5,2024 | |
Suitcase very colorful | Netherlands | Jul 19,2024 | |
Green Water Bottle 950ml - Brasil - Kelly Rosa | Netherlands | Aug 9,2024 | |
Two posters from Van Gogh museum | Netherlands | Aug 5,2024 | |
iPhone 11 - Black | Netherlands | Aug 2,2024 | |
a full black dc shoes white logo backpack | Netherlands | Jul 22,2024 | |
I lost a golden ring with to hearts from Pandora | Netherlands | Jul 20,2024 | |
Reading glasses | Netherlands | Jul 20,2024 | |
Apple airpod left | Netherlands | Jul 17,2024 | |
I lost my ray ban meta sunglasses | Netherlands | Jul 16,2024 | |
Wallet | Netherlands | Jul 15,2024 | |
Black phone Samsung | Denmark | Jul 5,2024 | |
I Phone 14 black | Netherlands | Jun 8,2024 | |
Balmuir paper bag with a wrapped gift inside, grey | Netherlands | Mar 30,2024 | |
Small backpack blue containing 2x pairs glasses | Netherlands | May 6,2024 | |
Laptop dell | Netherlands | May 5,2024 | |
Panda plush kid black and white | Netherlands | Apr 28,2024 | |
Black suitcase | Netherlands | Apr 7,2024 | |
Blue carry on bag | Netherlands | Apr 28,2024 | |
Small clutch purse | Netherlands | Apr 9,2024 | |
Iphone 12 mini - when on screen GENCO blue bckgrnd | United Kingdom | Mar 30,2024 | |
Black wool scarf with white stars on it | Netherlands | Mar 13,2022 | |
Computer bag (small visma logo) | Netherlands | Feb 22,2023 | |
Grey cabin trolley | Netherlands | Jan 9,2023 | |
SAMSUNG GALAXY S22 cell phone | Netherlands | Jan 18,2022 | |
Wallet with drivers license, credit cards | Netherlands | Jan 18,2023 | |
Ipad | Netherlands | Dec 8,2023 | |
Bose headphones | Netherlands | Nov 11,2023 | |
I pad | Netherlands | Nov 7,2023 | |
scarf | Netherlands | Oct 27,2023 | |
Phone | Netherlands | Oct 27,2023 | |
Glasses and kindle | Netherlands | Oct 26,2023 | |
Apple Watch and small black carry on duffel bag | Netherlands | Oct 24,2023 | |
Black Suitcase | Netherlands | Oct 23,2023 | |
Resident Permit | Netherlands | Oct 20,2022 | |
A paper bag with chocolates and presents | Netherlands | Oct 19,2023 | |
HV985946 | Netherlands | Sept 19,2023 | |
All security professionals and airport staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands
Getting lost item back from Airport and Airlines is an easy task now. Directly conatct the lost and found department or file an online claim now
Of course! When we locate your lost item, we request you to submit relevant documents to verify ownership.There are many fake claims daily. Once the verification is complete, we promptly return your lost item to you.
In most cases, commuters do not live near the airport. When this happens, we securely ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.
Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regurly send you update about the search. To check your item's status, simply log in here. Additionally, you will receive a unique tracking ID, which serves as your reference number. This ID replaces your name in public status updates on our website, ensuring your privacy while helping us securely identify you and your lost belongings within our system
With an industry-leading 85% success rate, we specialize in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. If you recover your lost item independently, simply submit a refund request—we process 100% refunds, no questions asked, within 30 days.
Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card
Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.
Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also yur account manager.
We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found databases at Airport & Airlines. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.
We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.
When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.