Official Contact Detail of Changi International - SIN Airport Lost & Found office
Address:- Please visit lost property office located at information desk for more details
Phone Number:- For items lost in the terminals call the Customer Service Officers at (+65) 6595 6868. For items lost onboard your airplane or near the gate areas, and for lost baggage, contact your airline or their handling agent:(a) Dnata Singapore: Tel. (65)6511 0459 for T1/T2; Tel. (65)6247 5714 for T3.(b) SATS: For T1: tel. (65)6597 4500 for T1; For T2/T3: Singapore Airlines local tel. 1800 2244 243, or call (65) 67224-4243 outside of Singapore. For other Airlines call (65) 6597 4500.
Email:- baggageservicesSG@dnata.com
Operating Hour:- Office is operating 24 hour a day and 7 days a week. DNATA works between 7:00 AM–11:30 PM
Lost Item | Country | Date | |
---|---|---|---|
Black SONY headphones case | Singapore | Apr 24,2025 | |
Iphone | Singapore | Apr 8,2025 | |
AirPod Pro Ear Bud | Singapore | Apr 5,2025 | |
Apple IPad | Singapore | Apr 3,2025 | |
Phil and Ted’s Child travel cot | Singapore | Apr 3,2025 | |
Phone Samsung galaxy A15 | Singapore | Feb 17,2025 | |
Bose Headphones (Quiet Confort 35) in a black case | Singapore | Dec 20,2025 | |
Sleeveless vest kids bran petit bateau | Singapore | Nov 19,2024 | |
Wallet | Singapore | Oct 8,2024 | |
Gold bracelet | Singapore | Oct 16,2024 | |
laptop | Singapore | Oct 12,2024 | |
dress summer black | Singapore | Sept 28,2024 | |
Gold bracelet | Singapore | Sept 25,2024 | |
Victorinox Watch | Singapore | Sept 23,2024 | |
Black backpack with wallet, pens, drawings, snacks | Singapore | Sept 18,2024 | |
Wallet | Singapore | Aug 30,2024 | |
Laptop Dell silver colour | Singapore | Aug 29,2024 | |
A painting rolled up in a cyclindar | Singapore | Aug 14,2024 | |
Bag | Singapore | Aug 7,2024 | |
Wallet | Singapore | Aug 14,2024 | |
Brown leather belt with grey steel buckle | Singapore | Aug 10,2024 | |
Lost iPad Pro 13 inch with green cover | Singapore | Jul 31,2024 | |
Child’s teddy bear | Singapore | Aug 2,2024 | |
Crédits cards | Singapore | Jul 28,2024 | |
Cabin bag (black colour wildcraft) | Singapore | Jul 29,2024 | |
3 pairs of shoes in a big paper bag | Singapore | Jul 18,2024 | |
baggage | Singapore | Jul 18,2024 | |
Airpods Pro | Singapore | Jul ,2024 | |
Small samsonite silver luggage | Singapore | Jul 16,2024 | |
Beige toilet bag filled with cosmetic products | Singapore | Jul 16,2024 | |
Wallet in grey color | Singapore | Jun 21,2024 | |
Samsung Fold 5 | Indonesia | Jun 14,2024 | |
Backpack | Singapore | Jun 12,2024 | |
Baby stoller | Singapore | Jun 6,2024 | |
SAMSUNG A53 mobile phone | China | May 20,2024 | |
2 Apple air pod headphones (without case) | Singapore | May 25,2024 | |
Ipad | Singapore | May 24,2024 | |
iPad 9th Generation (sky blue cover) | Singapore | May 20,2024 | |
Shoulder belt bag | Singapore | May 19,2024 | |
MONT BLANC PASSPORT HOLDER | Singapore | May 7,2024 | |
Ladies watch | Singapore | Apr 25,2024 | |
iPad with pink cover | Singapore | Apr 1,2024 | |
Apple Ipad | Singapore | Mar 19,2024 | |
Apple iPad | Singapore | Mar 14,2023 | |
My OCI visa | Singapore | Feb 21,2023 | |
handbag | Singapore | Feb 2,2023 | |
iPhone 5 | Singapore | Feb 15,2023 | |
Black Carry Bag | Singapore | Feb 10,2023 | |
Passport, embossed Susie Ong on brown cover | Singapore | Feb 7,2023 | |
Wedding ring | Singapore | Dec 20,2023 | |
All security professionals and airport staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands
Getting lost item back from Airport and Airlines is an easy task now. Directly conatct the lost and found department or file an online claim now
Of course! When we locate your lost item, we request you to submit relevant documents to verify ownership.There are many fake claims daily. Once the verification is complete, we promptly return your lost item to you.
In most cases, commuters do not live near the airport. When this happens, we securely ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.
Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regurly send you update about the search. To check your item's status, simply log in here. Additionally, you will receive a unique tracking ID, which serves as your reference number. This ID replaces your name in public status updates on our website, ensuring your privacy while helping us securely identify you and your lost belongings within our system
With an industry-leading 85% success rate, we specialize in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. If you recover your lost item independently, simply submit a refund request—we process 100% refunds, no questions asked, within 30 days.
Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card
Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.
Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also yur account manager.
We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found databases at Airport & Airlines. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.
We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.
When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.