Sydney Airport Lost and found

Lost something at Sydney Airport? File your lost report online. click here to report online

Sydney (Kingsford Smith) Airport(colloquially Mascot Airport, Kingsford Smith Airport, or Sydney Airport) is an international airport in Sydney, Australia located 8 km south of Sydney city centre, in the suburb of Mascot. The airport is owned by the ASX-listed Sydney Airport Group.

It is the primary airport serving Sydney, and is a primary hub for Qantas, as well as a secondary hub for Virgin Australia and Jetstar Airways. Situated next to Botany Bay, the airport has three runways, colloquially known as the east–west, north–south and third runways.

There are 3 dedicated lost and found office at Sydney Airport.

1. For items lost at T1 International, including the P6 and P7 car parks, or the express and priority pick up areas, please visit lost property office at level 3 of the T1 International terminal. Office is open from 8am to 4pm on weekdays. You can also call lost & found office at 1300-653-077. Call time is 7am to 9pm, 7 days a week

2. If you have lost something at T2 Domestic, including the Blu Emu, P1, P2 and P3 car parks, please submit an enquiry using the lost property form below. You can also call lost & found office at 02-9952-9312. Call time is 7am to 9pm, 7 days a week.

3. If you have lost something at T3 Domestic,Please call lost & found office at 02-9952-9312. Call time is 7am to 9pm, 7 days a week


Property Lost Country Date Lost Date Posted
YSL purse/wallet
Airport: Sydney - SYD
Australia Sept 11,2024 September 14, 2024 01:18 AM
Air pods in a white case
Airport: Sydney - SYD
Australia Sept 5,2024 September 5, 2024 02:45 PM
HUAWEI Laptop
Airport: Sydney - SYD
Australia Jul 18,2024 July 18, 2024 01:56 PM
iPhone 15 new just bought it 2 months ago
Airport: Sydney - SYD
Australia Jul 1,2024 July 2, 2024 06:55 AM
Microsoft surface laptop
Airport: Sydney - SYD
Australia Mar 30,2024 March 31, 2024 11:37 AM
Waterproof disposable camera
Airport: Sydney - SYD
Australia Dec 19,2023 December 22, 2023 01:45 PM
sennheiser earbuds charger (cx plus true wireless)
Airport: Sydney - SYD
Australia Dec 27,2023 December 19, 2023 01:37 PM
Mini IPad in burgundy case
Airport: Sydney - SYD
Australia Oct 20,2023 November 13, 2023 03:07 AM
Samsung flip sideways opening phone and reading graduation glasses pink frame in orange case and book the confessor
Airport: Sydney - SYD
Australia Nov 4,2023 November 6, 2023 12:18 AM
iPad in turquoise leathe cover - cracked screen
Airport: Sydney - SYD
Australia Sept 26,2023 September 25, 2023 10:22 PM

Frequently Asked Questions

All security professionals and airport staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands

Getting lost item back from Airport and Airlines is much easier now. Directly contact the lost and found department or file an online claim now

Of course! When we locate your lost item, we request you to submit relevant documents to verify ownership.There are many fake claims daily. Once the verification is complete, we promptly return found item to you.

In most cases, commuters do not live near the airport. When this happens, we ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.

Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regularly send you update about the search.

With an industry-leading 82% success rate, we specialized in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. We have a no question ask refund policy for any reason

Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card

Testimonials

How It Works

Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.

1

As soon as

You submit a claim

Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also your account manager.

2

We immediately

Start investigating

We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found database. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.

3

On a regular basis

We provide updates

We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.

4

Finally

We find and organize retrieval

When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.

We have associates all over the world

We work closely with thousand's of airports and airlines worldwide, using specialized knowledge to locate your belongings across all possible locations.