Tokyo Haneda Airport Lost and Found

Lost something at Tokyo Haneda Airport? File your lost report online. click here to report online

Tokyo International Airport, commonly known as Haneda Airport or Tokyo Haneda Airport , is one of the two primary airports that serve the Greater Tokyo Area, and is the primary base of Japan’s two major domestic airlines, Japan Airlines and All Nippon Airways , as well as Air Do, Skymark Airlines, Solaseed Air, and StarFlyer. It is located in Ōta, Tokyo, 14 kilometres south of Tokyo Station.

Haneda was the primary international airport serving Tokyo until 1978; from 1978 to 2010, Haneda handled almost all domestic flights to and from Tokyo as well as “scheduled charter” flights to a small number of major cities in East Asia, while Narita International Airport handled the vast majority of international flights. In 2010, a dedicated international terminal was opened at Haneda in conjunction with the completion of a fourth runway, allowing long-haul flights during night-time hours. Haneda opened up to long-haul service during the daytime in March 2014, with carriers offering nonstop service to 25 cities in 17 countries.The Japanese government is currently encouraging the use of Haneda for premium business routes and the use of Narita for leisure routes and by low-cost carriers.

Haneda handled 75,316,718 passengers in 2016; by passenger throughput, it was the third-busiest airport in Asia and the fifth-busiest in the world, after Hartsfield-Jackson Atlanta International Airport, Beijing Capital International Airport, Dubai International Airport, and Los Angeles International Airport.

If you lost item at international terminal prior to Departures and after Arrivals Procedures. Please visit information desk or call lost & found at 03-6428 0888. If item was lost at international terminal After departure procedures or prior to Arrivals procedures. Please call Tokyo Customs at 050-55333 6931. If you don’t remember the location where item was lost please call 03-6428 0888.


Property Lost Country Date
Apple Watch 7 series
Airport: Tokyo Haneda International - HND
Japan Nov 28,2023
iPad Pro
Airport: Tokyo Haneda International - HND
Japan Jan 4,2023
iPad Pro
Airport: Tokyo Haneda International - HND
Japan Nov 17,2022
A camera bag i left inside the airplane
Airport: Tokyo Haneda International - HND
Japan Dec 12,2021
Hand carry roller bag hard case
Airport: Tokyo Haneda International - HND
Japan ,2021
Airport: Tokyo Haneda International - HND
Japan ,2021
Gold bracelet
Airport: Tokyo Haneda International - HND
Japan Apr 30,2021
Bluetooth Earphones in Black Box Deli2 Brand
Airport: Tokyo Haneda International - HND
Japan Jul 9,2020
Apple MacBook Burgundy cover
Airport: Tokyo Haneda International - HND
Japan Aug 1,2020
2 indonesian passport
Airport: Tokyo Haneda International - HND
Japan Mar 27,2019

Frequently Asked Questions

All security professionals and airport staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands

Getting lost item back from Airport and Airlines is much easier now. Directly contact the lost and found department or file an online claim now

Of course! When we locate your lost item, we request you to submit relevant documents to verify ownership.There are many fake claims daily. Once the verification is complete, we promptly return found item to you.

In most cases, commuters do not live near the airport. When this happens, we ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.

Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regularly send you update about the search.

With an industry-leading 82% success rate, we specialized in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. We have a no question ask refund policy for any reason

Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card

Testimonials

How It Works

Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.

1

As soon as

You submit a claim

Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also your account manager.

2

We immediately

Start investigating

We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found database. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.

3

On a regular basis

We provide updates

We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.

4

Finally

We find and organize retrieval

When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.

We have associates all over the world

We work closely with thousand's of airports and airlines worldwide, using specialized knowledge to locate your belongings across all possible locations.