U.S. airlines lost or mishandled almost 3 million pieces of luggage in 2019, and nearly a third of those were on American Airlines flights. Fort Worth-based American fell to last in 2019 in the U.S. Department of Transportation’s rankings for mishandled and lost luggage, botching delivery on 8.48 of every 1,000 pieces of baggage. To… Continue reading American Airlines mishandled and lost more luggage than any carrier last year
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Southwest airlines lost and found office work hard to return your lost items
As a recent NerdWallet study points out, the amount of luggage lost by airlines spikes during the holiday travel season. But passengers do their fair share of losing things on airplanes and in airports year-round. In 2011, for example, the lost-and-found department at Portland International Airport (PDX) logged nearly 16,000 misplaced objects. So far this… Continue reading Southwest airlines lost and found office work hard to return your lost items