Changi Airport’s virtual assistant seeks to make air travel stress-free

Changi Airport lost and found

Singapore’s Changi Airport Group (CAG) is constantly pushing the envelope when it comes to enhancing its customer experience, but a new partnership with Accenture takes things up another notch Its new project, DIVA – an acronym for digital, innovation, ventures and analytics – is a digital ‘factory’ to leverage emerging technologies in tackling the various… Continue reading Changi Airport’s virtual assistant seeks to make air travel stress-free

Lost in transit: How not to spend 24 hours at Singapore’s Changi Airport

Singapore Airlines lost and found

I blame my children. Here I was all snuggled up in business class on a Singapore Airlines lost and found flight between Frankfurt and Singapore when reality suddenly hit.Singapore Airlines lost property I was totally, utterly relaxed. It could be something to do with the week touring Germany, the cognac I was drinking, or the… Continue reading Lost in transit: How not to spend 24 hours at Singapore’s Changi Airport

Pet hamster, bed frame among ‘strangest things’ left behind at Changi Airport

SINGAPORE — Every month, more than 3,300 abandoned items are discovered at Changi Airport, and as the airport revealed on its website last week (Jan 11), some of the items found are truly weird. Among them include a full bed frame. Other large household items that have been left behind at Changi Airport include washing… Continue reading Pet hamster, bed frame among ‘strangest things’ left behind at Changi Airport

Going the extra mile to return lost items

Changi International Airport lost and found

He was handed a laptop bag left behind by a passenger at Changi Airport, just one item among thousands left at the airport each year. So what did Mr Haresh Chandran do? When he found out that the laptop’s owner, who had already left for India, needed it urgently, the Certis Cisco Aviation Security service… Continue reading Going the extra mile to return lost items

Missing an erotic whip, £50,000 in cash or a prosthetic leg? Airports reveal the most bizarre items left behind by forgetful passengers

1.Several airports spoke to MailOnline Travel about their unusual discoveries 2.London City Airport tried to find the passenger who forgot £50,000 in cash 3.Workers have also discovered a bag of diamonds, wigs and Rolex watches 4.Many airports donate or auction unclaimed items in support of charity With tens of millions of people passing through the… Continue reading Missing an erotic whip, £50,000 in cash or a prosthetic leg? Airports reveal the most bizarre items left behind by forgetful passengers