Singapore’s Changi Airport Group (CAG) is constantly pushing the envelope when it comes to enhancing its customer experience, but a new partnership with Accenture takes things up another notch Its new project, DIVA – an acronym for digital, innovation, ventures and analytics – is a digital ‘factory’ to leverage emerging technologies in tackling the various… Continue reading Changi Airport’s virtual assistant seeks to make air travel stress-free
Tag: Changi airport Lost property
Lost in transit: How not to spend 24 hours at Singapore’s Changi Airport
I blame my children. Here I was all snuggled up in business class on a Singapore Airlines lost and found flight between Frankfurt and Singapore when reality suddenly hit.Singapore Airlines lost property I was totally, utterly relaxed. It could be something to do with the week touring Germany, the cognac I was drinking, or the… Continue reading Lost in transit: How not to spend 24 hours at Singapore’s Changi Airport
Pet hamster, bed frame among ‘strangest things’ left behind at Changi Airport
SINGAPORE — Every month, more than 3,300 abandoned items are discovered at Changi Airport, and as the airport revealed on its website last week (Jan 11), some of the items found are truly weird. Among them include a full bed frame. Other large household items that have been left behind at Changi Airport include washing… Continue reading Pet hamster, bed frame among ‘strangest things’ left behind at Changi Airport